App does not pay jackpot as advertised

As much fun as the app is to play, it does not deliver as advertised. Yesterday, I was playing Win of Olympus. The rules of the game clearly state, if you play a minimum of 50,000 credits, you are eligible to win the jackpot if you get 5 scatter symbols anywhere on the wheel. After purchasing credits several times to continue playing the game, I got 5 scatter symbols on one of my spins that I played 50,000 credits. According to their own clearly published rules, I should have won the jackpot that exceeded 310 million credits. Instead, all I received was 15 free spins. Upon contacting customer service through the in app "contact us" button, I have received no explanation of why this happened, and unbelievable not even a response after two attempts at getting an answer. I have contacted the app store, however, I am pursuing this through other avenues to recover the money I spent on this app based on false claims of paying a jackpot amount if I were to play by their minimum bet rule. This app is a rip off and their customer service is apparently non existent. Id make another choice if I were looking for a fun, rewarding experience. If by chance, customer service contacts me, I will update the community on their response to this misrepresentation of their app.

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